Illustrative scenario
This is a written composite, not a real customer. The problem, the configuration and the numbers are the kind we expect to see when minidesk runs in production — they are not measurements from a named business. The first real, on-the-record case study lands the day a customer agrees to be quoted.
Petaling Jaya accounting firm: 40 clients, four ledgers, zero copy-paste
An accounting firm that runs four accounting software at once — on purpose
Headline
8 hrs
Hours saved per week
Powered by
SQL Account · AutoCount · Xero · QuickBooks
The problem
The firm runs clients on four different accounting software by design — clients picked what they were already on, and the firm is the one that has to make the four work. Every month, a junior spent two days copying the trial balance out of one and into a spreadsheet, then from the spreadsheet into the next, and so on. 8 hours a week, every week, on data that did not change in transit.
What the AI does today
minidesk reads all four ledgers with granted scopes. The partner asks "what is the consolidated cash position across all 40 clients as of yesterday" and gets a single answer in the partner's tone, with the breakdown attached. The AI writes the management report, the partner reviews, the partner signs.
The numbers
Hours of copy-paste saved per week
8 hrs
Time to produce the monthly report
2 days
was 5 days
Clients the firm can serve without adding headcount
+35%
What the partner says
“We did not hire a junior this year. The one we would have hired is doing the job the AI does for us — and the AI does it on a Saturday if we ask.”
— Tan, Managing partner, PJ accounting firm